Privacy Policy

Terms & Conditions Elite GTR Parts® Privacy Policy Statement

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE. YOUR ACCEPTANCE OF AND AGREEMENT TO ABIDE BY ALL OF THE TERMS AND CONDITIONS GOVERNING YOUR USE OF THIS WEBSITE AND ANY MATERIALS CONTAINED HEREIN IS A CONDITION OF YOUR RIGHTS TO FURTHER ACCESS ANY AND ALL MATERIALS CONTAINED ON OR ACCESSED THROUGH WWW.EliteGTRParts.COM AND RELATED WEBSITES (THE "WEBSITE"). IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT USE WWW.EliteGTRParts.COM.

The following Privacy Policy Statement governs your (“you” or “your”) use of WWW.EliteGTRParts.COM (“Website”), as provided by Elite Auto Fab, a North Carolina LLC(“Elite,” “we,” “us” or “our”).

Please read the terms of this privacy statement carefully. If you do not agree with these terms, you cannot use the Website.  Your use of the Website and/or the creation of a user account constitutes your acceptance of this privacy statement with us.  In addition to reviewing this Agreement, please review our User Agreement.

This privacy statement may be modified from time to time; the date of the most recent revisions will appear on the Website or through a notification to you through the e-mail address you provided to Elite for the establishment of your user account. Continued access of the Website by you will constitute your acceptance of any changes or revisions to the privacy statement.

This privacy statement discloses the privacy practices for the Website. The statement does not include the privacy practices for partnered sites. We encourage our users who visit external sites from links within the Website to read the privacy statements of those sites, as their privacy practices may differ from ours.

If you have questions or concerns regarding this statement, you should first contact us via support@EliteGTRParts.com or by calling 336-900-7223.

Welcome to the Website. In order to make you feel comfortable and secure while visiting our Website, we have taken numerous precautions to guard your security while visiting our Website. For each visitor to our Website, our Web server automatically recognizes the consumer’s domain name and e-mail address (where possible).

Privacy

What personally identifiable information is being collected? When you visit Elite’s Website, in order for us to provide you with the services that you have requested, you may be asked to provide us with personally identifiable information. For example, when you request information or services, we may ask you to become a registered user of our Website, during which you will be asked for your name, address, your e-mail address, etc. If you send an inquiry to one of our customer service representatives, we will also store a record of your request along with your e-mail address. In addition, our Web servers track various technical details about your visit, such as your computer’s IP address and which pages you visited; however that information does not typically contain any personally identifiable information about you.

We also utilize Google Analytics for Display Advertisers (“Google Analytics”).  Specifically, we use Remarketing with Google Analytics to track your visits to our Website and to track the items you view on our Website.  This information allows us to present advertising to you based upon your visits to our Website and the items you have viewed on our Website.  This advertising may be presented to you via Google’s advertising network and customized Google Display Network advertisements when you visit other websites during future web sessions, regardless of whether you have visited our Website during such a session.

We may post customer testimonials on our Website which may contain personally identifiable information such as the customer’s name. We do obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial.

How is the information being used? The information we collect is used to provide the products and services that you have requested or that we think you might have an interest in. It is also used to improve the content of our Website, to notify you of problems with your requests, or to update you about changes to our Website.

With whom do we share your information? In order to operate this Website and in order to provide you with the products and services you have requested, we occasionally need to share information with third parties. We may transmit your personal information to service providers who assist us in providing products or services you have requested and sending you e-mails and newsletters. We may have agreements with these service providers that they will protect your privacy in accordance with our standard Privacy Statement. Some of those organizations may have their own Privacy Statements which may give you additional protections, so you are encouraged to read those statements when presented to you.

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Elite GTR Parts will only allow you to maintain a credit balance on your account at your request. Any credit balances on your account with Elite GTR Parts will be remitted to you within seven (7) days of Elite GTR Parts’ receipt of your written request to remit such balance. If you fail to request the return of your credit balance within one (1) year of the creation of said credit balance, said balance shall terminate and Elite GTR Parts may retain any and all such balances.

PRODUCT WARRANTIES

Elite GTR Parts does not offer any type of warranty coverage for defective products except those that are manufactured by us. However, the majority of the products available through our website are covered separately under a manufacturer's warranty. If you recently purchased a product from EliteGTRParts.com and are concerned about the fitment or performance of your item, please contact a member of our customer service department for assistance. Our customer service representatives can provide installation support, troubleshooting advice, and assistance identifying the possibility of any manufacturer defects. If we suspect your product does have serious defects, our customer service department can serve as a contact with the manufacturer to help arrange a warranty inspection and, if applicable, any necessary repairs or replacement shipments. If you wish, you may also contact the manufacturer directly for information regarding product eligibility and specific terms and conditions of warranty coverage.